Publisher 2013 gives you the ability to create any type of publication. With Publisher 2013 you are provided a new landing screen which makes launching and creating documents easier than previous versions. A new set of templates along with improved graphic editing tools are included with Publisher 2013. Users are also given an improved interface with an array of powerful tools to help you share your publications through Skydrive!   Read more

Publisher 2013 gives you the ability to create any type of publication. With Publisher 2013 you are provided a new landing screen which makes launching and creating documents easier than previous versions. A new set of templates along with improved graphic editing tools are included with Publisher 2013. Users are also given an improved interface with an array of powerful tools to help you share your publications through Skydrive!   Read more

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective. Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, participants will have the tools to help them create a Safety policy for their work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe. Read more

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. The Sales Fundamentals course will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Participants will become more confident, handle objections, and learning how to be a great closer. Read more

ITS - eBUS - 002 - Search Engine Optimization Search Engine Optimization or SEO is the process of influencing the position of a website in a search engine’s UNPAID results.   In this unit you will: - Learn about the process involved in preparing and submitting  your website to Internet search engines. This will be achieved by: -  Learning how to prepare your website for search engine submission. - Analysing search engine strategy. - Examining the various search engines available on the internet.   Read more

ITS - EMO - 004 - Segmentation Without doubt it would be ideal for a company to offer a personalised product to each of its clients.  As this is virtually impossible, we need to look for ways to offer products that are personalised for different groups or segments of the market.  Todays markets are more volatile than before and possibly the traditional mass media advertising focus is no longer appropriate.  One option is to target different niches of market where we have the resources to satisfy that niches needs and wants.  This is possible with Market Segmentation.  That is, dividing the market into groups of potential clients with similar needs and profiles which possess similar buying habits. In this unit, you will learn about market segmentation and its importance to international marketing.   This will be achieved by : - Analysing the need for segmentation - Examining the most common segmentation criteria - Outlining statustical studies on segmentation - Detailing some strategies that can be applied to new export markets. Read more